Refund Policy - Walter Writes AI

Short answer: October 2026

Walter’s Terms of Service allow a refund only for a first-ever subscription payment, requested within three days of purchase, with no more than 1,500 words used in that period. The request is manual, not automatic. Renewals, reactivations and later subscription purchases are excluded and are described as final. Check your purchase date and word usage before you contact Walter.

Walter Writes AI refund conditions, from the Terms of Service (checked October 15, 2026)
Condition	What Walter’s Terms say	What to check in your account
Which payment	First-ever subscription payment only; not renewals, reactivations or later purchases	The original purchase confirmation and the account it belongs to
Time limit	Request within three days of the initial subscription purchase	The purchase timestamp and the date you send the request
Usage limit	No more than 1,500 words used in that three-day period	The word usage shown in your account
How	Manual request by email to the address in the Terms; not automatic	The current contact route on the official Terms page
Processing	Walter says it aims to process requests within two business days	A stated aim, not a guaranteed bank settlement time

Walter Writes AI refund policy guide with receipt, calendar and billing screen

Who qualifies for a Walter Writes AI refund?

Section 6 of Walter’s Terms of Service describes a narrow refund policy. All three conditions must be met: it is your first-ever subscription payment on the platform, you request the refund within three days of that initial purchase, and your total word usage in those three days does not exceed 1,500 words. The Terms say refunds are not automatic and must be requested within the window.

Walter’s help article “Can I get a refund?” (updated September 9, 2025) lists the same three conditions. It words the time limit as three days “of signing up”, while the Terms say three days of “the initial subscription purchase”. If the two dates differ for your account, the Terms are the controlling document.

How do you request a refund?

Open the current Terms and use the contact route shown there; this guide does not repeat it because it can change. Include the email address on your Walter account, the date of your first subscription purchase and the payment you are asking about. Do not send card numbers, passwords or the text you processed. Keep a copy of your request and its time.

The help article says Walter may decline a request if it believes someone is taking unfair advantage of the policy. This site cannot see your account, issue a refund or predict a decision.

What is not covered?

The Terms say all subscription renewals are final and non-refundable, and that you are responsible for the next billing cycle if you do not cancel before the renewal date. The help article adds that Walter does not refund simply for not liking the results, failing a plagiarism or AI detection test, or forgetting to cancel before renewal.

The Terms also say that starting a chargeback or payment dispute through your bank can lead to immediate account termination and waives eligibility for refunds unless Walter agrees otherwise in writing. Contact Walter first if you think a charge is a mistake.

Refund versus cancellation

A refund concerns a past qualifying payment. Cancellation stops future renewals. Under the Terms, you can cancel at any time from your account, and cancellation takes effect at the end of the current paid term. Cancelling does not by itself request a refund, and cancelling after a renewal does not reverse that renewal. Walter’s cancellation help article describes the account menu path. Our cancellation guide also covers App Store and Google Play subscriptions. If you cannot sign in, see the login guide.

The free trial and the refund window are different things. The trial is a one-time 300-word allowance for judging a short sample before you pay; the refund terms apply only after an eligible first payment. Compare plans in the pricing guide before checkout, and see the StealthWriter comparison for a different refund model.

Walter refund timeline, day by day

The window is short, so the order of events decides the outcome.

Walter Writes AI refund timeline for a first subscription (sources checked October 2026)
Step	When it happens	Source
First payment	Day 0; the final amount is shown at checkout before you pay	Subscription plans article
Word usage counted	From purchase; stay at or under 1,500 words	Terms of Service, section 6
Refund request	Within three days of the initial purchase	Terms of Service, section 6
Walter reply	Within 2 business days of your email	Refund help article
Next renewal	Monthly or yearly billing date; renewal payments are not refunded	Auto-renewal article

Walter's help center says yearly plans are paid upfront. An annual buyer therefore has one refund point for the whole year's payment: the first three days.

Copyable refund request email

Walter's refund article asks for two items: the email address on your Walter account and a brief note on why you want the refund. Send it from that address to the contact listed in section 6 of the Terms.

Subject: Refund request: first Walter Writes AI subscription

Hello Walter support team,

I am requesting a refund of my first-ever Walter Writes AI subscription payment under section 6 of your Terms of Service.

Account email: [your account email]
Purchase date: [date of first payment]
Plan and billing period: [plan name, monthly or yearly]
Words used since purchase: [number, 1,500 or fewer]
Reason: [one sentence]

I have also cancelled the subscription so it does not renew. Thank you,
[your name]

For a charge you believe is a mistake, Walter's charged-after-cancelling article asks for your account email and screenshots. Use the subject "Billing review request" and attach both.

Writing a Walter Writes AI refund request email with an eligibility checklist — Send the refund request from your account email with the purchase date and words used.

Refunds for App Store and Google Play purchases

If Apple or Google billed you for the Walter app, start with the store.

Where to ask for a refund, by billing channel (October 2026)
Billed by	Where to ask	Time frame
Walter website	Email to the contact in Walter's Terms	Within 3 days, first-ever payment only
Apple App Store	reportaproblem.apple.com	Apple says to expect an update in 24 to 48 hours
Google Play	Google Play refund request	Within 48 hours; after that, contact the developer

On Apple, the steps are short:

Sign in to reportaproblem.apple.com with the Apple Account that paid.
Choose "I'd like to", then "Request a refund".
Pick the reason, then choose Next.
Select the Walter subscription and choose Submit.

Google's refund policy page says the developer "can process refunds pursuant to its policies", so a Google Play purchase older than 48 hours goes back to Walter's own terms.

Refund and billing troubleshooting

Common refund problems and the fix Walter, Apple or Google documents
Problem	Cause	What to do
Charged after you meant to cancel	No cancellation was submitted before renewal	Check Manage Subscription, then email screenshots for review
Words missing after renewal	Payment still pending or delayed by your bank	Credits post once payment clears; contact support after 24 hours
Apple charge not listed	Purchase made on another Apple Account	Search your email for "receipt from Apple" and sign in with that account

Walter's renewal credits article says the renewal charge "can happen at any time during the day," so check again later on the billing date before reporting missing words.

Chargebacks and billing disputes: your rights and the trade-off

US law gives card holders a formal dispute route. The Consumer Financial Protection Bureau says to send a written billing error notice within 60 calendar days after the charge appeared on your statement; the card company then has 30 days to confirm it received the dispute.

The Federal Trade Commission advises disputing a charge when a company bills you without consent and will not refund it. Walter's Terms attach a cost to that route, as described above.

Our pick: for a first-ever payment inside three days, email Walter. A 2 business day reply beats a dispute process whose first step alone can take 30 days.

Frequently asked questions

Can I get a refund from Walter Writes AI?

Only for a first-ever subscription payment, requested within three days of purchase, with no more than 1,500 words used in that time, according to Walter’s Terms of Service. Renewals and later purchases are excluded.

Does cancelling Walter Writes AI refund me automatically?

No. Cancellation stops the next renewal at the end of the paid term. A refund needs a separate manual request within the first-payment window.

Can I get a refund for a renewal charge?

Walter’s Terms say subscription renewals are final and non-refundable. If you believe a charge was an error, contact Walter with your account and charge details.

What if I used more than 1,500 words?

Then the published first-payment condition is not met. If you think the word count is wrong, ask Walter to review the account record.

Can I get a refund if the output failed an AI detector?

Walter’s help article says a failed plagiarism or AI detection test is not by itself a reason for a refund.

What happens if I file a chargeback?

Walter’s Terms say a chargeback can lead to account termination and waives refund eligibility unless Walter agrees otherwise in writing.

How long does Walter take to answer a refund request?

Two business days. Walter's refund help article says the team reviews every request and replies within 2 business days, and the Terms say it aims to process refund requests in the same time. Include the purchase date so no follow-up is needed.

Can I get a refund on a yearly Walter plan?

Only inside the first-payment window. Walter's help center says yearly plans are paid upfront, and the Terms limit refunds to a first-ever subscription payment requested within three days with 1,500 words or fewer used. A yearly renewal is final, so cancel before the renewal date if you do not want another year.

Do unused Walter words get refunded at the end of the month?

No. Walter's subscription plans article says credits reset each month and do not roll over to the next billing cycle. Unused words are not converted into a refund or a credit balance, so pick the smallest plan that covers a normal month and upgrade only when you run short.

How do I get a refund for Walter bought through the App Store?

Use Apple's Report a Problem site. Apple says to sign in at reportaproblem.apple.com, choose Request a refund, pick a reason, select the subscription and submit. Apple says to expect an update within 24 to 48 hours, and that eligibility can vary by country or region.

How do I get a refund for Walter bought on Google Play?

Ask Google within 48 hours of purchase. Google Play's policy page says requests in that window may be refunded depending on the purchase; after 48 hours, Google directs you to the app developer, who processes refunds under its own policies. For Walter, that means the conditions in its Terms of Service.

All four conditions come from section 6 of Walter’s Terms of Service. Renewals, reactivations and later purchases fall outside this window.

Source and method

This guide summarizes section 6 (Subscriptions) and section 13 (Term and Termination) of Walter’s Terms of Service, which show “Last Updated September 19, 2025”, and Walter’s refund and cancellation help articles, all read on October 15, 2026. Recheck the Terms on the day you submit a request. WalterWritesAI.com is an independent guide and cannot act on a Walter account.